Free · Printed or Digital · No Strings
One book that answers the question your family would otherwise have to guess at — on their hardest day.
Send me a copyNo appointment, no cost, no pressure.
We will never sell or share your information.
What’s inside
You do not have to finish it. You do not have to start at the beginning.
The part no one else has
The phone code. The two-step codes. The recovery email. The subscriptions that keep billing months after someone is gone.
A family that has every password you ever wrote down can still be locked out of everything — because the code to unlock it goes to a phone nobody can open. We walk you through it, line by line, in language that does not assume you are technical.
No other funeral home in Naples gives you this
What happens after you ask
You’ll get your copy — printed, digital, mailed or picked up, whichever you choose.
You’ll get a short series of emails over the next few months, walking you through it section by section, each asking for about ten minutes of work. That’s it.
Nobody will call. If you ever have questions, just pick up the phone — (239) 417-5000 — and we’ll be here to answer.
Request your copy
Free either way. Nothing to cancel, nothing to decline.
The request form isn’t loading. That’s our problem, not yours.
Email [email protected], tell us whether you’d like the guide by email or a printed copy in the mail, and we’ll send it. Or call (239) 417-5000 — answered 24 hours a day.
We answer the phone 24 hours a day, 7 days a week.
Your information is never sold or shared. Ever.
Who made this, and why
For most of my career, I’ve sat with families on some of the hardest days of their lives. I’ve seen how quickly grief gets heavier because of questions nobody knew they’d be asked.
Some seem simple. Where was Dad born? What was Mom’s Social Security number?
Others are much harder. What stories from her life should we tell? What music would he have wanted? What did she imagine her celebration of life would feel like?
And now there are new roadblocks. A phone no one can unlock. Passwords no one knows. Accounts protected by two-step verification that sends a code to a device no one can access.
These families did nothing wrong. They just never knew which questions were coming.
That’s why I created Before They Have to Ask. I gathered up the questions I’ve watched families struggle with and put them in one place, so the people you love won’t have to search, or guess, or wonder whether they got it right.
I’m giving it away because every family deserves to be spared that. Sometimes love looks like taking an afternoon to write down what only you know, so that one day, your family can hear in every answer:
“Don’t worry. I thought of this for you.”
With care, Michelle Michelle Tarver · Managing Partner, Fuller Funeral Home & Cremation Services · Naples, Florida
Questions people actually ask
Yes. Printed or digital, mailed to you or picked up at either location. There’s no cost, no obligation, and there never will be.
That’s entirely up to you. For some people it starts an important conversation with their family. For others it reveals decisions they’d like help making. And for some, filling in part of it is enough.
If it leads you to want help putting a plan in place, we’re here. But the next step is always yours.
No. A half-finished guide is worth enormously more to your family than no guide at all. Start with the section that worries you most and stop whenever you like.
The guide has a page on storing it safely. The short version: keep it where you keep your will, not on the kitchen counter — and tell one person you trust where that is.
No. If you leave a phone number, we use it only if there’s a problem sending your copy.